Shipping policy

Shipping Policy

Shipping Locations

We currently ship within the United Kingdom only.

Our shop is located in Higher Burton, East Coker, Yeovil, BA22 9LS, United Kingdom.

Shipping Rates

We offer two standard shipping options:

• Free Standard Shipping – Available on all orders £50.00 and above.

• Standard Shipping – A flat rate of £5.99 for orders under £50.00.

Delivery Times

Orders are typically processed within 1–2 business days.
Once dispatched, delivery usually takes 2 to 4 business days, depending on your location.

Please note: delivery times are estimates and may vary due to factors outside our control, such as postal delays or weather conditions.

Order Tracking

Once your order has shipped, you’ll receive a confirmation email with tracking information so you can follow your delivery’s progress.

Local Delivery or Collection

At this time, we don’t offer local pickup or delivery from our Higher Burton location.

Delays and Issues

If your order hasn’t arrived within the expected timeframe, please contact us at [your email address] with your order number, and we’ll look into it for you.

Incorrect or Damaged Orders

If your order arrives damaged or incorrect, please contact us within 7 days of delivery. We’ll resolve the issue as quickly as possible.